FREQUENTLY ASKED QUESTIONS
If you have any further questions, please correspond with us through our Contact Form.
Where is Alamo Ranch Farmers Market (ARFM)?
ARFM is located in San Antonio, Texas. However, we are not a typical farmers market with a set location and hours. Our store is virtual, our operation is mobile, and we deliver farmers market products to you.
How does a virtual and mobile farmers market work?
Instead of you coming to the farmers market, the farmers market comes to you. Orders are placed online from the selections of our featured producers and we deliver the final products to you.
Where do you deliver?
We can deliver to any location at the convenience of the client, whether residential or commercial. Our normal driving range is within two hours of San Antonio, Texas.
When do you deliver?
We are very flexible when scheduling deliveries and do not have any set hours of operation.
Why the $1,000 minimum order?
Our delivery service is oriented towards transporting bulk orders. It is similar to those big box memebership retail stores where they expect you to come infrequently but haul off carts full of goods when you do. We prefer clients to purchase a lot at once, so order that side of beef for the year or ready your larder for the holidays. If you are looking for a weekly food delivery service, there are other options available than our company. We specialize in bulk and group buying.
What is group buying?
Group buying is when multiple people get together to place an order. The goal is to leverage the buying power of the individuals in the group to the benefit of all. So if one person cannot place a $1,000 order, then 5 people can each place a $200 order. The delivery charge would also be split between the number of buyers. Invite family, friends, neighbors, and/or co-workers into your group buy.
What is bulk buying?
Bulk buying is when you buy a large amount of an item at one time. A typical grocery shopper buys enough food for a week and plans to shop every week. A bulk buyer, for example, would purchase a side of beef (~ 225 pounds) instead of buying beef weekly. The benefit is that it is less expensive to buy upfront and it reduces the amount of time spent shopping.
How long does it take to deliver an order?
It normally takes a few days to assemble an order for delivery. Our products are more of a custom order rather than just pulling items off a shelf in a warehouse. Once orders are finalized, we forward the orders onto our producers. After the producers have fulfilled their orders, we drive around Texas gathering everything and assembling the order for delivery. So while it is not a quick process, it will be local and fresh.
How can I place an order?
All orders are placed online through our e-commerce website. If you are interested in using our service, contact us (email or phone) for a consultation. Afterwards, we will email you an invitation to our website where you can place your order(s). Once you create an account, you can begin filling your shopping cart.
When do I pay for an order?
When you finish ordering online, you will be given an estimated amount for your purchase(s). The final order amount will be computed when the order has been finalized and assembled. Some price components like meat poundage and delivery charge cannot be firmly calculated until near completion. However, payment is taken at delivery and the final invoice is emailed before then.
What types of payments do you accept?
We accept cash, cashier checks, credit cards, debit cards, and EBT cards. Checks are accepted for returning customers. Payment is due and accepted at delivery.
Where do the products you offer come from?
Except for the Saltworks spices, all products are grown, raised, or produced in Texas. The same local vendors that you find at your farmers market can be found here online. Our mission is to support and benefit local Texas farmers, ranchers, and producers.
Why should I use your service?
One, the convenience factor. How much time and effort do you spend on buying locally produced agricultural products? If you can get those products and more with the same quality or better with less exertion, then please consider us. Two, your purchases support the local foodshed and the small businesses that constitute it. The vast majority of your dollar goes to the local producer and not a network of megacorporations.